- Do your products contain nuts?
- All of our products may contain or have come in contact with nuts.
- What kind of chocolate do you use?
- All of our handmade truffles, chocolates and novelties are made from 100% finest Callebaut chocolate imported from Belgian.
- What forms of payment do you accept online?
- We accept Mastercard, Visa & American Express.
- What currency are your prices listed in?
- All prices are listed in Canadian dollars. Your credit card will be charged in Canadian dollars.
- Can I ship orders as a gift?
- Yes! Simply enter the name and address of recipient on the "Shipping Information" page during checkout.
- What are your shipping rates?
- Please see our shipping policy for full details.
- Is there a Nutty Chocolatier location in my area?
- The Nutty Chocolatier has 9 locations accross Ontario. Click Here to find a location near you.
- What is The Nutty Chocolatier's return policy?
- If for any reason you have any questions or concerns regarding a purchase you have made, contact us. We will exchange any unopened products purchased online.
- How do I change or cancel an order?
- Send an email to sales@thenuttychocolatier.com with your request, please include your order number.
